We will begin processing your order within 24 hours after order confirmation. Non-business day orders typically ship within 1-2 business days. The shipping time for your order is estimated to be 5-7 days. Kindly be aware that holiday periods and promotional events may result in extended order processing times.
We offer free shipping. You can view shipping estimates and select the appropriate shipping option on the checkout page.
Shipping Area and Taxes
We provide shipping services for both domestic and international orders, aiming to cover a wide range of geographic areas. To ensure accurate delivery, please provide your correct shipping address and contact information during checkout.
Please note that international shipping may involve longer delivery times and additional charges. Customs duties and import taxes, imposed by your country's government, may be applicable.
Correction Address or Info
If you need to change the shipping address for a confirmed order, please contact our customer service team at your earliest convenience. If the order has not yet shipped, we will do our best to accommodate your request, but changes cannot be guaranteed.
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status and location of your package.
You can easily track your package by using these links: 17track
Lost or damaged packages
If your order is lost or damaged in transit, please contact firstname.lastname@example.org immediately. We will process and provide a solution as soon as possible.
You will receive a confirmation email shortly after placing your order. This confirmation will include your order number, a summary of the items purchased, and the order total. Please review your order confirmation carefully to make sure all information is accurate. If you notice any discrepancies, please contact our team immediately.
Order Changes and Cancellations
Please contact email@example.com to modify or cancel your order before it has been shipped. Once the order has been processed and shipped, changes or cancellations may not be possible.
Order Processing Time
During normal business days, orders are typically processed within 24 hours of confirmation. During holidays and promotions, additional processing time may be required.
Confirmation of Receipt
Upon receipt of your order, please carefully inspect the package for any damage or discrepancies. If you think there is an issue with your order, please contact our customer service team within 7 days of receipt.